Privacy and Security Policy

INTRODUCTION:

At StrokeHelp.com, we are very committed to your privacy. StrokeHelp.com will never sell, exchange, or release any of your individual personal information to a third party without your permission. We will never contact you without your permission.

We collect personally identifiable information about you only to the extent that you voluntarily submit such information to us, such as by subscribing to one of our mailing lists, registering to use our discussion forums, purchasing educational materials, filling out a feedback form, or contacting us via email.

You can request that we remove any personally identifiable information about you from our database or change such information by contacting us.

If you do not wish to receive future communications from us, let us know.

YOUR EMAIL ADDRESS:
If you choose to subcribe to one of our mailing lists, we will only use your email address for that purpose. You may unsubscribe from our mailing lists at any time.

In our discussion forums, you must supply your email address when you register, to be able to post messages. In your forum profile you can decide whether you want your email address to be visible to other users of the forums and whether you wish to allow the moderators and administrators of the forums to send you email notices.

CREDIT CARD ORDER SECURITY
Providing a secure shopping environment is one of StrokHelp.com's highest priorities. The order forms on the StrokeHelp.com website that ask you to enter your credit card information are protected by the industry standard secure sockets layer (SSL) encryption technology. Furthermore, all of the customer data we collect is protected against unauthorized access.

StrokHelp.com guarantees that every transaction we process will be safe. Under the Fair Credit Billing Act, your credit card company can not hold you liable for more than $50.00 of fraudulent charges. If unauthorized use of your credit card does occur through no fault of your own as a result of your use of the StrokHelp.com secure order forms, StrokHelp.com will reimburse you for the full liability, up to the maximum $50.00. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We guarantee the safety of shopping online with StrokHelp.com. However, if you are still not comfortable providing information over the Internet, please call us at 1-888-665-6556 to complete your order.

YOUR IP ADDRESS:
Your IP address is visible to every web site that you visit. At StrokeHelp.com, we may use the IP addresses of our visitors to help diagnose problems with our servers and to administer our web site. We do not use your IP address for marketing purposes.

When you place an order using our secure order forms, your IP address is logged as a security measure.

Wondering what an IP address is? It is a unique number that identifies every computer connected to the Internet. With most Internet dialup accounts, your IP address may change each time you connect to the Internet.

LINKS TO OTHER WEB SITES:
StrokeHelp.com contains many links to other sites. We are not responsible for the privacy practices or the content of such web sites. We do not share any of the personal information you provide to us with the sites to which StrokeHelp.com links.

AMENDMENTS:
Amendments to this policy will be posted at this URL and will be effective when posted.

CONTACTING STROKEHELP.COM:
If you have any questions about this privacy statement, the practices of this site, or your dealings with StrokeHelp.com, please contact us.